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Job Description – Project Manager

The Opportunity: What happens when a vibrant young startup experiences a rapid growth phase? You have the opportunity to be part of an exciting business that is revolutionizing the Market Research industry. If you want to learn and grow fast, pushing yourself more than any “boss” and be part of a team that will fully support you, this is for you.

The Project Manager (PM), is a dynamic role vital to the success of our business. The PM is responsible for managing the project lifecycle from inception to completion. The PM is a client facing role responsible for ensuring that all projects come in on time and on budget – while maintaining a 5-star client service rating.

The PM will be part of a fast-paced team environment and expected to work on their own drive and initiative. Job success is based on having excellent communication, organization skills and customer services skills coupled with the ability to provide fast-turnaround information both internally and externally. The PM is expected to manage their own time and operate with little supervision. This particular position may have a flex schedule that includes evenings and weekends.

About Us: Brands need insights that lead to great ideas. We help our clients turn business questions into actionable insights. Our team of super likeable humans is dedicated to research innovation and maintains a nimble, and disruptive startup mindset.

Responsibilities:

  • Act as the primary client contact and liaison from project inception to final deliverable
  • Execute client projects on time and on budget while exceeding service expectations
  • Work with the programmer to review client questionnaires and formulate recommendations to ensure efficient programming, cohesive survey flow, high quality aesthetic design, and clear and coherent data layout
  • Develop and execute comprehensive sampling plans
  • Provide programming and fielding updates daily to clients throughout the life of the project
  • Troubleshoot issues and contact the necessary parties in a timely manner
  • Develop and manage client relationships with the goal of gaining repeat business
  • Support sales staff, programming team and vendors with any needs related to the successful execution of projects within the specified timeline
  • Manage the financial and margin goals of assigned projects
  • Perform administrative tasks to support project and client services activities

Required Education, Experience and Skills:

  • 2-5 years of Market Research project management experience
  • Exceptional client service skills including both written and verbal communication
  • Proven problem solving and issue resolution skills (must be solution-oriented)
  • Excellent presentation, numeracy, literacy, verbal and written communication skills
  • Demonstrated skills in multi-tasking, time management & organization
  • Exceptional attention to detail
  • An enthusiastic ‘can-do’ attitude and ‘out of the box’ thinking style
  • Strong desire to succeed, both individually and as a team
  • Ability to multi-task and thrive in a fast paced environment
  • High proficiency in Microsoft Office packages
  • Above average mathematical skills

Why you will not like it here (you’ll love it!): We don’t want to brag, but working here is awesome! And it’s because of people just like you. If you don’t feel that you make our place even more awesome with your creativity, humor, and hard work, no worries, but don’t apply. If YOU can raise the average by being here, join us and we will treat you like the rock star you are – every day.

Position overview: SoapBoxSample is based in Van Nuys, CA. You will be working out of the office with our fun and friendly staff. The office environment is relaxed, and the dress code is business casual.

Company Benefits:

We offer a competitive compensation package. Benefits include Medical, Dental, Vision, Life, 401(k), vacation, sick and holiday pay. Office environment is friendly and business casual.

To Apply For a Position:

Qualified candidates, email your resume, with the position you are applying for, to resume@soapboxsample.com or fax to (818) 756-7476.

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Job Description – Estimating & Vendor Relations Associate

 

The opportunity: What happens when a vibrant young startup experiences a rapid growth phase? You have the opportunity to be part of an exciting business that is revolutionizing the Market Research industry. If you want to learn and grow fast, pushing yourself more than any “boss” and be part of a team that will fully support you, this is for you.

About Us: Brands need insights that lead to great ideas. We help our clients turn business questions into actionable insights. Our team of super likeable humans is dedicated to research innovation and maintains a nimble, and disruptive startup mindset.

This is an entry-level position with unlimited growth potential. Most of the people who started out in this role moved up quickly. This position is ideal for someone who wants to get started in the Market Research industry and learn how to work in a fast-paced team environment. Your job will be to analyze the needs of our projects, and provide pricing. You won’t get bored…or get to be lazy.

Responsibilities:

  • Determine project feasibility and provide costs
  • Work under (sometimes unreasonable) deadlines
  • Remain organized in the face of chaos
  • Track source performance – be aware of what works and what doesn’t
  • Work to improve pricing accuracy and cost efficiency
  • Coordinate with staff and our sample partners to identify the best sources for each bid
  • Support sales staff with any needs related to sales and revenue growth
  • Be a mind reader (OK not really, but it does help!)
  • Be unflappably cheerful in the face of (sometimes) absurd demands

Required Education, Experience and Skills:

  • Learn quickly and be a self-starter
  • Have an interest in learning our business
  • Exceptional communication skills (written and verbal)
  • Technically inclined with high proficiency in Microsoft Excel
  • Proven problem solving and issue resolution skills
  • Above average mathematical skills
  • Demonstrated skills in multitasking, time management & organization
  • Exceptional attention to detail
  • An enthusiastic ‘can-do’ attitude
  • Some data processing experience e.g. data cleaning and running counts/basic statistical knowledge/familiarity with the word ‘stats’ will also be beneficial
  • Any Market Research experience is beneficial but not essential
  • Be amazing. Really, we don’t have the time or budget for anything less than someone that is not fanatical about quality and putting 100% into everything they do. We need someone that thrives on finding solutions and rising to the next level.

Why you will not like it here (you’ll love it!): We don’t want to brag, but working here is awesome! And it’s because of people just like you. If you don’t feel that you make our place even more awesome with your creativity, humor, and hard work, no worries, but don’t apply. If YOU can raise the average by being here, join us and we will treat you like the rock star you are – every day.

Position overview: SoapBoxSample is based in Van Nuys, CA. You will be working out of the office with our fun and friendly staff. The office environment is relaxed, and the dress code is business casual.

Company Benefits:

We offer a competitive compensation package. Benefits include Medical, Dental, Vision, Life, 401(k), vacation, sick and holiday pay. Office environment is friendly and business casual.

To Apply For a Position:

Qualified candidates, email your resume, with the position you are applying for, to resumes@soapboxsample.com or fax to (818) 756-7476.