Know Your
Customers

Learn More

Know More. Guess Less.

SoapBoxSample’s sister company, icanmakeitbetter, helps brands build better products, services and customer experiences using powerful insight communities. Crowdsource fresh ideas and get real-world feedback. Hit the ground running with options from DIY to full service. Start small, scale at will.

Move beyond research.

Have ongoing conversations with the people that matter most — your customers. Ask, listen, and understand your target audience in a whole new way.

Why an Insights Community?

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Get your community up and running in one day

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Launch public communities or private, invite only spaces

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Recruit your customers or leverage SoapBoxSample

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Optimize engagement with hands-on management

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Integrate surveys, focus
groups, journals, chat and more

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Grow your branded community — quickly and easily

Community Launch

Dedicated Research Managers are available to help you launch your community quickly and easily. We can help with branding, training, and content creation — and anything else you might need to get started.

Community Recruitment

Whether you’re looking to recruit existing customers or potential new customers, we can help you find those hard-to-reach respondents by leveraging a variety of sources including MySoapBox proprietary panel, social media channels, databases and existing client lists.

Member Engagement

Keep your members happy and engaged with hands-on community optimization. We’ll provide monthly health reports, set up interactive activities, plan research roadmaps and all types of member support.

Full Service

Let our team of full service researchers design and implement the plan that’s right for your business. Starting with an analysis of business objectives, we can recommend the right methodology or blend of methodologies, execute the studies and provide in-depth insights, actionable analysis and presentation-ready reports.